How to co-design spaces for inclusion in Higher Education. A case-study

Abstract

The article proposes the study conducted on learning paths, organizational devices and system actions of the Point for Inclusion, a service center for students of the Department of Education Sciences at the University of Siena. The Point for Inclusion was the result of a co-creative co-design that involved a variety of stakeholders and organizational actors, including the Delegates for the Inclusion of each Department, the Delegate of the Rector for the access of students with disabilities, and the student tutors.
In order to intercept and investigate under what conditions services and organizational centers, such as the Point for Inclusion, are able to promote inclusive innovation in Higher Education, have
been analyzed a) the phases of the path that led to the design and the realization of the Point for Inclusion; b) the tutoring activities and the systemic actions that have been connected to the Point;
c) the type of services requested by students.