FEDELI, M. Improving Teaching and Learning in Higher Education Organizational Change and the Role of Change Agent. Formazione & insegnamento, Lecce-Brescia (IT), v. 17, n. 1, p. 267–282, 2019. DOI: 10.7346/-fei-XVII-01-19_23. Disponível em: https://ojs.pensamultimedia.it/index.php/siref/article/view/3431. Acesso em: 27 dec. 2024.